Privacy Policy
Evergreen Group Ltd
Website: www.evergreengroupltd.co.uk
Email: info@evergreengroupltd.co.uk
Effective Date: 10 July 2026
Evergreen Group Ltd (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information fairly, lawfully and transparently.
This Privacy Policy explains how we collect, use, store and protect your personal information when you use our website, contact us, request a quotation or engage with our services.
By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Company Details
Evergreen Group Ltd
Website: www.evergreengroupltd.co.uk
Email: info@evergreengroupltd.co.uk
2. Information We Collect
Depending on how you interact with us, we may collect the following information.
Personal Information
- Full name
- Company name
- Postal address
- Email address
- Telephone number
- Job address or service location
- Details about the work or service requested
- Payment information, where applicable
Technical Information
- IP address
- Browser type
- Device information
- Operating system
- Website usage information
- Cookies
- Referral source
- Pages visited
- Date and time of visits
3. How We Collect Information
We collect information when you:
- Visit our website
- Complete contact forms
- Request a quotation
- Contact us by telephone, email or WhatsApp
- Send photos or details of a job
- Purchase or book our services
- Communicate with us via social media
- Apply for employment opportunities
4. How We Use Your Information
We use your information to:
- Provide our services
- Respond to enquiries
- Prepare quotations
- Arrange appointments and site visits
- Manage customer communication
- Process payments
- Deliver agreed services
- Improve our website
- Send service updates
- Send marketing communications where permitted
- Comply with legal obligations
- Prevent fraud
- Protect our legal rights
5. Legal Basis for Processing
We process personal data under one or more of the following lawful bases under the UK GDPR:
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
- Protection of vital interests where applicable
6. Marketing Communications
Where permitted by law, we may send marketing communications about our services, offers or updates.
You may unsubscribe at any time by:
- Clicking the unsubscribe link within emails, where available
- Contacting us directly at: info@evergreengroupltd.co.uk
7. Sharing Your Information
We do not sell personal information.
We may share data with:
- Professional advisers
- Payment providers
- IT providers
- Website hosting providers
- Cloud hosting providers
- Contractors working on our behalf
- Legal or regulatory authorities where required by law
All third parties are expected to protect your information appropriately and only use it for the purpose for which it was sha
8. International Transfers
Where personal information is transferred outside the United Kingdom, appropriate safeguards will be implemented in accordance with UK GDPR requirements.
9. Data Security
We use appropriate technical and organisational measures to protect personal information, including:
- Secure servers
- Encryption where appropriate
- Password-protected systems
- Restricted access
- Firewalls and malware protection
- Regular security monitoring
While we take reasonable precautions, no online system can be guaranteed to be completely secure.
10. Data Retention
We retain personal information only for as long as necessary to:
- Deliver our services
- Meet legal obligations
- Resolve disputes
- Maintain business records
- Enforce contractual rights
When information is no longer required, it will be securely deleted or anonymised.
11. Your Rights
Under UK data protection law, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your data
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent where processing relies upon consent
- Lodge a complaint with the Information Commissioner’s Office
Requests should be sent to:
12. Cookies
Our website uses cookies to:
- Improve website performance
- Remember user preferences
- Analyse website traffic
- Improve user experience
Users may manage cookies through their browser settings.
Please refer to our Cookie Policy for further information.
13. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices, content or security of external websites.
Users should review third-party privacy policies separately.
14. Children’s Privacy
Our services are not directed towards children under the age of 13.
We do not knowingly collect personal information from children.
If we become aware that such information has been collected, we will take reasonable steps to delete it.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be published on our website.
16. Contact Us
For any questions regarding this Privacy Policy or your personal information, please contact:
Evergreen Group Ltd
Website: www.evergreengroupltd.co.uk
Email: info@evergreengroupltd.co.uk
17. Information Commissioner’s Office
If you are unhappy with how we handle your personal information, you have the right to complain to the UK Information Commissioner’s Office.
Website: https://ico.org.uk
Effective Date
Effective Date: 10 July 2026